“So what do you do for work?” If you’re in the Quality Management field, you might not be looking forward to this question. There are a couple of different approaches. You can mention that you work in “Quality” in the “enter specific field here”. There’s a good chance they will look at you kind of … Read more
Spoiler Alert: This article isn’t going to tell you how many SOPs to create. Instead, I want to provide a framework for thinking about SOPs and other documents, and what the benefits are to different approaches. Each company will handle this question differently, depending on the specific tools and shortcomings of that company. However, it’s … Read more
It’s the third day of an audit. While you’ve been enjoying the provided lunches and getting away from checking email, you’re no longer entertained by the auditors’ elaborate stories and anxiety that a haywire Teams message will appear on the screen you’re sharing. For the last hour, he’s been locked in on one form that … Read more
Have you ever heard of Goodhart’s Law? Developed by British economist Charles Goodhart, the simple version is: “When a measure becomes a target, it ceases to be a good measure.” On its own, it’s a beneficial concept for Quality Management. For example, if you record the time it takes good, well-trained inspectors to measure a … Read more
I recently became an ASQ Certified Six Sigma Green Belt (CSSGB) and wanted to go over my experience with studying and passing the exam. This article will cover the process for applying, studying, and taking the exam, and will provide all the study material I used to pass the exam on the first try. As … Read more