Customer-Related Processes for ISO 13485 (7.2 Explained)

While medical device companies can get caught up with processes and regulations, especially concerning ISO 13485, medical device companies are still businesses. And since they are businesses, they will have customers who purchase their products or services. In fact, ISO 13485 has an entire clause (7.2) dedicated to customer-related processes to ensure this aspect is … Read more

When it All Goes Wrong: Sea-long Medical Systems Warning Letter

Sometimes, medical device companies do not handle a complaint correctly. Sometimes they do not follow an adequate design control process or misrepresent their device. Sometimes their packing is missing a compliant IFU. And then there are times when all of these things are happening at once. Where a medical device company is simply not operating … Read more

Understanding Medical Device Change Control (FDA and ISO 13485)

Change is essential and necessary for any organization, especially medical device manufacturers. Organizations need to be constantly aware of changes to materials, suppliers, processes, specifications, and other items related to their products. Not only are medical device companies required to be mindful of changes, but they must implement change control to maintain the function of … Read more

Controlling Medical Device Measuring Equipment (ISO 13485 7.6)

Controlling medical device monitoring and measuring equipment is an essential element of an ISO 13485 QMS. Monitoring and measuring equipment verifies that a medical device is safe to put on the market, so any issues with the equipment’s calibration can put patients at risk. For this reason, ISO 13485 section 7.6 should be approached with … Read more

Passing the ASQ CSSGB Exam in 2023: Tips and Tricks

I recently became an ASQ Certified Six Sigma Green Belt (CSSGB) and wanted to go over my experience with studying and passing the exam. This article will go over the process for applying, studying, and taking the exam, and will provide all of the study material I used to pass the exam on the first … Read more

Document Control for ISO 13485 Explained

It’s impossible to have a well-running ISO 13485 QMS without a good document control procedure. Not only will it leave your QMS open to undesired changes and gaps, but it can also lead to confusion and costly mistakes. Document control is also the area of a QMS where it is easiest to get findings during … Read more

Explainer: Abbott Point of Care FDA Warning Letter (2023)

Welcome to this week’s edition of Warning Letter of the Week (WLOTW)! We will be explaining an FDA Warning Letter given to Abbott Point of Care (POC) related to their product “i-STAT cTnI Test”. The warning letter covers issues with design control and 510(k) clearance while including one of the funniest lines I have read … Read more

Device Master Records (DMR) for Medical Devices (2023)

While many aspects of FDA and ISO 13485 quality system requirements can be found in other industries, Device Master Records (DMR) are something that is unique to medical devices. This can lead to confusion about what a DMR is, what is required, and how a DMR can best be integrated into a medical device quality … Read more